Email: admin@visionsunlimited.co.uk | Phone: +44 (0)1473 828474

PRIVACY NOTICE

Visions Unlimited

9-10 Stone Street

Stone Street

Hadleigh

IP 7 6HY

01473 828474

www.visionsunlimited.co.uk

admin@visionsunlimited.co.uk

Privacy Notice

Who We Are

Visions Unlimited (‘we’ or ‘us’ or ‘our’) gather and process your personal information in accordance with this privacy notice and in compliance with the relevant data protection Regulation and law. This notice provides you with the necessary information regarding your rights and obligations, and explains how, why and when we collect and process your personal data.

Visions Unlimited’s registered office is at 6 Queen Street, Coggeshall, Colchester, Essex, CO6 1UF and we are a company registered in England and Wales under company number 4864169. We are registered on the Information Commissioner’s Office Register of Data Controllers under registration number [insert ICO registration number], and act as the [data controller/data processor]. Our designated Data Protection Officer/Appointed Person for the organisation is Simon Bishop, and we can be contacted at Visions Unlimited 9-10 Stone Street Court, Stone street, Hadleigh, IP7 6HY.

Information That We Collect

Visions Unlimited processes your personal information to meet our legal, statutory and contractual obligations and to provide you with our products and services. We will never collect any unnecessary personal data from you and do not process your information in any way, other than already specified in this notice. 

The personal data that we collect is: –

  • Name
  • Home Address
  • Personal Email
  • Home Telephone Number
  • Mobile Telephone Number
  • Electronic visual and audio recordings of Ceremonies and Events

We collect information in the below ways: –

Online form, website orders, telephone orders and event sales point.

How We Use Your Personal Data (Legal Basis for Processing)

Visions Unlimited takes your privacy very seriously and will never disclosure, share or sell your data without your consent, unless required to do so by law. We only retain your data for as long as is necessary and for the purposes specified in this notice.

  1. We collect your personal data in the performance of a contract or to provide a service and to ensure that orders are completed and can be sent out to your preferred address.

2. We collect and store your personal data as part of our legal obligation for business accounting and tax purposes.

Your Rights

You have the right to access any personal information that Visions Unlimited processes about you and to request information about: –

  • What personal data we hold about you
  • The purposes of the processing
  • The categories of personal data concerned
  • The recipients to whom the personal data has/will be disclosed
  • How long we intend to store your personal data for
  • If we did not collect the data directly form you, information about the source

If you believe that we hold any incomplete or inaccurate data about you, you have the right to ask us to correct and/or complete the information and we will strive to update/correct it as quickly as possible; unless there is a valid reason for not doing so, at which point you will be notified. 

You also have the right to request erasure of your personal data or to restrict processing in accordance with data protection laws, as well as to object to any direct marketing from us and to be informed about any automated decision-making that we use. 

If we receive a request from you to exercise any of the above rights, we may ask you to verify your identity before acting on the relevant request; this is to ensure that your data is protected and kept secure.

Sharing and Disclosing Your Personal Information

We do not share or disclosure any of your personal information without your consent, other than for the purposes specified in this notice or where there is a legal requirement. Visions Unlimited uses Stripe and Global Payments to provide the below services and business functions, however all processors acting on our behalf only process your data in accordance with instructions from us and comply fully with this privacy notice, the data protection laws and any other appropriate confidentiality and security measures.

Stripe

We use Stripe as a payment gateway and they act in the capacity of a processor on our behalf. The only information you provide them with is your name, address and card details to process payment. 

For more information about Stripe, please read their Privacy Notice at https://stripe.com/guides/general-data-protection-regulation

Global Payments

We use Merchant Services as a payment gateway and they act in the capacity of a processor on our behalf. The only information you provide them with is your names and card details to process payment.

For more information about Global Payments, please read their Privacy Notice at https://www.globalpaymentsinc.com/en-gb/accept-payments/ecommerce/privacy

Safeguarding Measures

Stripe and Global Payments take your privacy seriously and we take every reasonable measure and precaution to protect and secure your personal data. We work hard to protect you and your information from unauthorised access, alteration, disclosure or destruction and have several layers of security measures in place, including: –

SSL  certification  PCI compliance by Security Metrics (www.securitymetrics.com). All emails use TLS/SSL.

Consequences of Not Providing Your Data

You are not obligated to provide your personal information to Visions Unlimited, however, as this information is required for us to provide you with our services/deliver your products, we will not be able to offer all of our products or services without it. 

How Long We Keep Your Data

Visions Unlimited only ever retains personal information for as long as is necessary and we have strict review and retention policies in place to meet these obligations. We are required under UK tax law to keep your basic personal data (name, address, contact details) for a minimum of 6 years after which time it will be destroyed.

Where you have consented to us using your details for direct marketing, we will keep such data until you notify us otherwise and/or withdraw your consent.

Lodging A Complaint

Visions Unlimited only processes your personal information in compliance with this privacy notice and in accordance with the relevant data protection laws. If, however you wish to raise a complaint regarding the processing of your personal data or are unsatisfied with how we have handled your information, you have the right to lodge a complaint with the supervisory authority. 

Visions Unlimited

Simon Bishop

9-10 Stone Street Court, Stone Street, Hadleigh, IP7 6HY

Telephone +44(0) 1473 828474  admin@visionsunlimited.co.uk

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow Cheshire

SK9 5AF

Telephone 0303 123 1113 or 01625 545 745 https://ico.org.uk/concerns/

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